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Value-based care

Setting measures for a value-based care program

Framing participation, workflow, and outcome measures without overclaiming.

Separate measure types

Participation measures (enrollment, engagement) show whether the program is reaching patients. Workflow measures show whether it operates as designed. Outcome measures require baselines and careful interpretation.

Association is not causation

Changes observed after launch can reflect many factors. Use comparators and clear definitions when interpreting results.

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