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RPM

Remote Patient Monitoring

Remote Patient Monitoring pairs clinically appropriate home measurements with a defined review, follow-up, and provider-communication workflow. The device is one input; the program is the workflow around it.

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Scoped workflow

How RPM works

Illustrative workflow. Specific responsibilities are agreed with each organization.

  1. 01

    Order & onboard

    The provider identifies appropriate patients; the patient is enrolled, consented, and educated.

  2. 02

    Set up

    An appropriate device is configured and connectivity is confirmed with the patient.

  3. 03

    Measure & review

    Readings are transmitted and reviewed against parameters agreed with the provider.

  4. 04

    Follow up

    Patients are contacted according to the agreed workflow; out-of-range patterns are escalated.

  5. 05

    Document & report

    Interactions are documented and summarized for the care team.

Program considerations

Onboarding and patient education

Successful monitoring starts with a patient who understands why they are measuring, how to use the device, and whom to contact. Onboarding covers consent, device use, measurement routines, and expectations about how readings are reviewed.

Devices and connectivity

Device type follows the clinical need—for example blood pressure, weight, glucose, or pulse oximetry—rather than the other way around. Connectivity options, setup support, and replacement processes are confirmed during program scoping. Specific device models are listed only once confirmed.

Review, escalation, and provider communication

Review cadence, parameters, and escalation pathways are defined with the practice before launch. RPM is not emergency surveillance or continuous live observation; patients are instructed to use emergency services for urgent symptoms.

Implementation, documentation, and coverage

Implementation steps, documentation standards, and reporting formats are agreed during scoping. Coverage and reimbursement vary by payer, patient, service, documentation, and applicable requirements.

Common questions

Does every patient need a device?

No. RPM is appropriate only when the treating provider determines home measurement supports the patient's care plan. Other Kare programs do not require a device.

Is RPM monitored around the clock?

Monitoring hours and after-hours arrangements are defined during scoping. RPM should not be presented to patients as emergency coverage.

How is RPM coverage determined?

Coverage and reimbursement vary by payer, patient, service, and documentation. See Billing & Coverage for how these considerations are reviewed.

Is RPM right for your patients?

Discuss program fit, responsibilities, and implementation with Kare.

Assess RPM