How it works
A defined journey, from identification to review.
Five stages describe every Kare program. Not every step applies to every service—each stage notes where programs differ.
1IdentifyPopulation identification
- • Patients who may benefit are identified with the practice, using criteria agreed for each program.
- • Eligibility is confirmed by the treating provider.
Applies to: All programs
2ActivateOutreach, enrollment, consent, onboarding
- • Patients are contacted and informed about the program.
- • Consent is captured and documented where required.
- • Onboarding sets expectations; devices are configured only where the program calls for them.
Applies to: All programs · devices for RPM only
3EngageCare-management interactions
- • Scheduled check-ins support the care plan.
- • Measurements are reviewed where relevant.
- • Patient education and barrier identification.
Applies to: Ongoing for RPM, CCM, BHI, PCM · episodic for TCM, AWV
4CoordinateEscalation and provider communication
- • Concerns follow an escalation pathway agreed with the practice.
- • Providers receive updates in the agreed format and cadence.
- • Clinical decisions remain with the provider.
Applies to: All programs
5ReviewDocumentation, reimbursement support, reporting
- • Interactions are documented for provider review.
- • Reimbursement-workflow support is scoped per organization.
- • Reporting supports program review against agreed measures.
Applies to: All programs
Walk through the journey with your team.
We'll map each stage to your patients and workflows.